Terms and Conditions
User Agreement
Welcome to Aaghaz Chai. This website is owned and operated by Trufield Consumer Pvt. Ltd., based in Gurugram, Haryana. By accessing our site and purchasing our Assam tea products, you agree to be bound by these Terms and Conditions. These terms apply to all visitors and customers. If you do not agree with any part of these terms, please refrain from using our services. To use this website, you must be at least 18 years old or have parental consent. Users are responsible for maintaining the confidentiality of their account details and for all activities under their login.
Purchase and Operating Policies
All tea products and pricing are subject to change without notice. Prices are listed in Indian Rupees (INR) and include GST as applicable under Indian law. While we strive for accuracy, errors in pricing or descriptions may occur; in such cases, we reserve the right to cancel orders. Shipping and delivery are managed according to our dedicated Shipping Policy, and the risk of loss passes to you upon delivery to the carrier. For information regarding order cancellations, returns, or refunds of our tea products, please refer to our comprehensive Refund Policy page. We reserve the right to refuse service to anyone at any time for any reason.
Intellectual Property & Liability
All content on this site, including logos and text, is the property of Trufield Consumer Pvt. Ltd. and protected by copyright laws. Our products are provided on an 'as is' and 'as available' basis. We make no medical or health claims regarding our tea, and you acknowledge that natural taste profiles may vary between batches. Aaghaz Chai shall not be liable for any indirect or consequential damages arising from your use of this site. Any disputes shall be governed by the laws of India, with exclusive jurisdiction in the courts of Gurugram, Haryana. For any queries regarding these terms, please contact us through our official support channels.