Privacy Policy
Last updated: 25 May 2026
Welcome to Aaghaz Chai. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website and services. Aaghaz Chai is owned and operated by Trufield Consumer Pvt. Ltd., based in Gurugram, Haryana, India. We strive to provide a transparent and secure shopping experience for all our tea lovers.
What Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, place an order, or subscribe to our newsletter. This includes your name, email address, phone number, shipping and billing addresses. We also automatically collect certain information when you visit our site, such as your IP address, browser type, and device characteristics.
How We Use Your Information
We use the information we collect to fulfill your orders, process payments, and arrange for shipping. Additionally, we use this information to communicate with you about your account or orders, send promotional materials if you've opted in, and improve our website experience and customer service.
Cookies and Tracking
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies help us remember your preferences and understand how you interact with our content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Security and Third Parties
We implement a variety of security measures to maintain the safety of your personal information. Your payment information is processed through secure, third-party payment gateways and is not stored on our servers. We do not sell or trade your data. We only share information with trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
Your Rights and Contact
You have the right to access, correct, or delete your personal information at any time. We retain your data only for as long as necessary to provide our services and fulfill legal obligations. If you have any questions about this Privacy Policy or our practices, please contact us at: Trufield Consumer Pvt. Ltd., Gurugram, Haryana, India. Email: care@aaghazchai.com.