Shipping & Delivery Policy
Bringing the finest Assam tea from our gardens to your cup.
At Aaghaz Chai, we are committed to delivering the authentic taste of Assam tea across India. Based in Gurugram, we ensure every package is handled with care and delivered promptly to your doorstep.
Processing & Timeline
All orders are processed within 1-2 business days. Once dispatched, estimated delivery timelines are:
• Delhi NCR: 2-3 business days
• Major Metro Cities: 3-5 business days
• Rest of India: 5-7 business days
Shipping & Tracking
We partner with leading courier services in India to ensure safe delivery. Standard shipping fees apply and are calculated at checkout. Once your chai is on its way, we'll share a tracking link via email or SMS so you can monitor its journey.
Handling & Support
Please double-check your shipping address; we cannot be held responsible for deliveries to incorrect addresses provided by the customer. In rare cases of damaged or lost parcels, please reach out to us within 48 hours of delivery. For any other questions regarding your shipment, our team is always here to help.